- Notification on terminating GSM voucher service
From 01/01/2021 the Raiffiesenbank ATMs no longer supply mobile phone vouchers.
- Notification on terminating user service for Diners and American Express cards
From 01/01/2021 the Raiffiesenbank ATMs no longer support cash withdrawal for Diners and American Express credit cards.
Save time by using the ATM – self-service machine! Functionalities of the RBA ATM:
- cash withdrawal
- insight in balance of available funds
- PIN change
- cash deposit
- DCC service - Dynamic currency conversion for foreign users
RBA CARD HOLDERS
Using your Maestro, Mastercard and Visa cards of Raiffeisenbank, you can:
► withdraw cash by
RBA debit cards of current, FCY and protected account – free of charge
RBA debit cards of business accounts*
RBA credit cards*
► check account balance
► change the PIN
►deposit cash in current account, giro account or credit card**
►pay loan annuity**
► deposit cash for business entities**
*fees are charged in keeping with the Bank tariff for individuals and business enitites
**on deposit-withdrawal ATMs
Read about cash depositing to your account on our website, and check the locations of the available deposit-withdrawal ATMs here (in the search filter select ATMs/ deposit-withdrawal).
EURONET ATMs - free of charge for cash withdrawal by debit cards of Raiffeisenbank
Besides on the Raiffeisenbank ATMs on 450 locations, RBA card holders can use also the Euronet ATMs on over 750 locations in Croatia under the same conditions.
Find the ATM closest to you on the mojaRBA application or on the locations map.
DCC service – for holders of cards issued abroad
Dynamic currency conversion is a bank service that allows holders of cards issued abroad to select debiting in the currency of their own account when withdrawing cash. Check the currencies supported through the DCC service in this document.
When making the classical cash withdrawal, a foreign card holder does not know the exchange rate and the amount for which their account will be debited actually but learns this only after the account has been debited. As regards the DCC service, the card holder immediately sees the exchange rate applied and the amount in the currency for which their account will be debited. After selecting the withdrawal amount, the ATM screen shows the selected withdrawal amount in the kuna, alongside the conversion exchange rate that is applied, and the amount for which their account will be debited in the currency of their card. Transaction can be accepted or rejected and cash withdrawal without DCC can be selected.
The service is in compliance with the Visa and Mastercard rules, and the exchange rate according to which the conversion is executed is different than the exchange rate at the RBA branches.
ECB tečajna lista za Europski gospodarski prostor
Prilikom podizanja gotovine na RBA bankomatima, odabirom plaćanja u valuti kartice (Dynamic currency conversion - DCC transakcija) za klijente iz Europskog gospodarskog prostora primjenjuje se tečaj Europske Središnje banke umanjen za maržu od 10%.
Tečajna lista utvrđena na dan: 13.04.2021. | primjenjuje se od: 14.04.2021.
Banka zadržava pravo izmjene navedenih uvjeta. Tečaj po kojemu se obavlja konverzija razlikuje se od tečaja koji vrijedi u poslovnici.