iDIREKT Internet banking
Save time and money and manage your finances at your own convenience
iDIREKT Internet banking
Save time and money and manage your finances at your own convenience
Your needs
Benefits
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Lower costs
Considerably lower transaction fees compared to payments at a branch
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Time saving
Branch visits are reduced to a minimum
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Finance availability 24/7
As your accounts and other services are available 24 hours a day, you no longer have to keep track of branch working hours
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Quick and simple communication with the bank
Have a real-time conversation with an agent using the chat feature or communicate by authorised mail (a message sent via Internet banking)
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e-Građani system log-in with no additional registration
You become an e-Građanin (e-Citizen) immediately and may use any electronic services provided by the e-Građani system (available in Croatian only)
Functionality description
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Overview of all finances and extracts from a single spot
Overview of the balance and turnover of any accounts and credit cards, as well as the balance of deposits and loans
Overview of any account and credit card statements, including a statement of credits collected through the Zlatna RBICA(RBA Goldfish) loyalty program -
Cheaper payment of bills and other liabilities
Transactions in kuna and/or foreign currency with lower fees
Overview of payment orders entered, payment yet to be made and those completed -
Simple purchase of additional services
eLoan and eCard – arranging for a quick cash loan and/or pre-approved Mastercard credit card
eRačun -(eInvoice) arranging to receive invoices from individual issuers directly to Internet banking
mToken / mobile banking – first mToken activation and reactivation -
Savings and investments at your fingertips
Fixed-term funds directly from your account
Purchase, sale and overview of investment fund units
eBroker - real-time trading on the Zagreb Stock Exchange -
Raiffeisen voluntary pension funds on iDIREKT!
Members of Raiffeisen Voluntary Pension Funds can now keep track of the personal account balance in the fund via iDIREKT internet Banking.
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Currency exchange available around the clock
Foreign currency purchase, sale or conversion
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Interest-free instalment purchase and Zlatna RBICA loyalty programme
Credit card purchases are divided into instalments at a lower one-off fee (5 kuna saved per transaction divided)
Optional request for the conversion of Zlatna RBICA points (credits) collected into kuna or for information delivery on the total credits and kuna available -
Custody
Access to the custody account balance and transactions pending settlement 24/7
Simple, quick and secure instruction issuing, cancellation or modification
Insight into the current status of each instruction
Possibility of message sending directly to the Custody Department -
NEW! Debit card activation
Now you can activate your new debit or credit card via RBA iDIREKT internet banking.
| Arranging iDIREKT with mToken | free of charge until 31 December 2018 |
| mToken issuing fee | no charge |
| Arranging iDIREKT with a card reader | (registration fee) HRK 30 |
| First card reader issuing fee | free of charge untill 31 December 2018. |
| iDIREKT service monthly fee | HRK 7 |
| Arranging and monthly fee for iDIREKT internet banking included in FlexiPLUS package | no charge |
| Transaction type | At a branch | Via Internet or mobile banking |
| Kuna payment to a transaction account of a local legal entity opened at RBA | 1% of the amount min. HRK 7 max. HRK 100 | no charge |
| Foreign currency payment to a transaction account of a local legal entity opened at RBA | 1 % of the amount min. HRK 10 max. HRK 100 | 0.15 % of the amount min. HRK 8 max. HRK 40 |
| Kuna payments in favour of accounts at other banks | 1 % of the amount min. HRK 9 max. HRK 100 | 0.35 % of the amount min. HRK 2 max. HRK 20 |
| Foreign currency payment in favour of accounts at other banks | 0.35 % of the amount min. HRK 75 max. HRK 300 | 0.25 % of the amount min. HRK 75 max. HRK 300 |
How to arrange?
It is simple!
iDIREKT Internet banking may be arranged at any RBA branch.
How to use Internet banking?
A secure and simple approach to Internet banking
For the purpose of iDIREKT Internet banking log-in and authorisation, we recommend arranging for an mToken authentication device as part of the RBA na dlanu smartphone application (iPhone, Android and Windows Phone devices).
With the mToken you may use two services – Internet and mobile banking at a single monthly fee of just HRK 7!
To log into iDIREKT Internet banking, clients not using a smartphone may arrange for a card reader to be used with a debit or credit card as an equally secure user identification solution. More information is available in the iDIREKT Internet banking guide for Private individuals (currently available in Croatian only).
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