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How to activate the card?

Your new RBA debit or credit card is inactive to prevent potential misuse.

Activate the card immediately upon receipt simply via the mojaRBA mobile application.

Activate your card in two clicks! How to activate the card with mojaRBA mobile application?

When you have cards for activation, in the mojaRBA application, above the Accounts list, an icon for card activation will appear:

  1. On the Card Activation screen, select the card you want to activate and tap the Activate Card option.
  2. Confirm receipt of the card, authorize the activation and your card is activated and ready for use.

Activate the cards after checking that the data from the card you received by mail matches the data in the application.

How to activate the card by phone?

You can activate your RBA card by calling the RBA INFO phone number 072 62 62 62 - prepare the OIB and card number and select the 0 button on the menu to activate the card.

The call is charged according to the tariff of your telecommunications operator.

Reissued cards

Reissuing the card after the expiration date:

  • the reissued debit card is active immediately after the first PIN transaction
  • the reissued credit card is active immediately with the validity date

Cards issued after a report of loss or theft, due to damage to the card or a change of name/surname must be activated via mobile banking or by calling the RBA INFO phone.