RBA Chatbot: Your digital assistant
Whenever you have a question about RBA products and services, send a message to the RBA Chatbot, who will respond immediately with all available information.
What is RBA Chatbot?
RBA Chatbot is an innovative digital tool that serves as your personal banking assistant. It is always available to send and receive messages, similar to when you communicate via mobile devices or social networks. Unlike regular messaging where you exchange messages with real people, RBA Chatbot is a program developed to provide you with fast and accurate information about various RBA products and services.
What does the RBA Chatbot know? And what doesn’t it know?
Chatbot knows everything that’s on websites and in publicly available RBA documents, and our team continuously adds new topics and answers to the Chatbot’s knowledge base.
For security reasons, the RBA Chatbot does not have access to your personal financial information, such as loan or account details. It cannot perform transactions or contract services for you – only you can do that through digital banking or in one of our branch offices.
Why talk to the RBA Chatbot?
Talking to¸the RBA Chatbot gives you faster and easier access to information. Simply type what interests you in the chat window and start a conversation. Since the RBA Chatbot has recently launched and is still in the learning phase, your feedback will play a key role in further developing the service for thousands of users.