Documents

Interest and fee calculation rules (811 KB)

Client order execution policy (475 KB)

Depositor information sheet (113 KB)

Details of Changes to the General Terms and Conditions of Term Deposits of Private Individuals (93 KB)

Cut-off times for execution of payment transactions for private individuals (152 KB)

Time schedule for custody instruction delivery (116 KB)

Client's complaint form (312 KB)

Custody instruction (519 KB)

RaiConnect services - application form (398 KB)

OIB - Power of attorney (10 KB)

Certification (123 KB)

Due diligence questionnaire - private individuals with registered business activity (1 MB)

Entry of instruction for custodian bank - manual (1 MB)

Instruction for use RBA iDIREKT Internet banking for private individuals (1 MB)

Instruction for splitting transactions into installments (288 KB)

eBroker user manual (1 MB)

Interest rates on term deposits for private individuals (123 KB)

Interest rates on sight deposits for private individuals (87 KB)

Interest rates of term deposits of private individuals that are no longer offered (217 KB)

Information to customers on steps required in account transfer service (93 KB)

Markets list (264 KB)

Sustainability risk integration into the investment advisory process (127 KB)

Information on transaction clearing (366 KB)

Information for investors (485 KB)

Terms and conditions of investment advisory services (193 KB)

Client sustainability leaflet (322 KB)