e-Građani (e-Citizens)

Simple communication with the public administration – without queuing!

e-Građani (e-Citizens)

Simple communication with the public administration – without queuing!

Find out more

Your needs

 

Repeated visits to municipal offices and other public institutions become history

Need a certificate of residence or excerpt from the birth register, but have no time to do the rounds of public administration offices? Let others do the waiting and simplify  your communication with the public administration using the electronic service e-Građani (e-Citizens, available in English only). Arrange for iDIREKT Internet banking or RBA na dlanu mobile banking to become an e-Građanin (e-Citizen) immediately, without further registration.

Benefits

  • Skip the bureaucracy and download electronic documents

    Skip the bureaucracy and download electronic documents

    Request and download extracts from vital records (birth certificate, marriage certificate or certificate of nationality Domovnica) or a certificate of permanent or temporary residence or motor vehicle ownership irrespective of administration office hours

  • A modern way to track your child's school performance

    A modern way to track your child's school performance

    e-Dnevnik (e-Register, available in Croatian only) for parents provides an insight into your child’s grades, absences, teachers’ notes, etc. (applicable to schools which have introduced e-Dnevnik)

  • Overview of other electronic services provided by public institutions: Tax Administration, Croatian Health Insurance Fund (HZZO), Croatian Pension Insurance Institute (HZMO), Central Registry of Affiliates (REGOS), Croatian Employment Service (HZZ), etc.

    Overview of other electronic services provided by public institutions: Tax Administration, Croatian Health Insurance Fund (HZZO), Croatian Pension Insurance Institute (HZMO), Central Registry of Affiliates (REGOS), Croatian Employment Service (HZZ), etc.

    See your tax card or e-JOPPD form (total income, contributions and taxes calculated by individual payers), check a physician selected, review prescriptions used at pharmacies in the past six months or order the European Health Insurance Card, check the contributions paid to the second pension insurance pillar, find out about the expected pension amount, search the basic cadastral data and a number of other services

How to use the e-Građani system?

 

Simple and quick log-in procedure

As a user of iDIREKT Internet or mobile banking, you may access the e-Građani system immediately.

The log-in process is simple and identical to the Internet banking log-in, as you are using the same authentication device or your electronic credential – mToken, card reader or token, which you received when arranging the service. 

For more information on the e-services provided by the e-Građani system and on the log-in process, visit the website https://pretinac.gov.hr (available in Croatian only).