Code of Conduct

Raiffeisen Bank International AG (RBI) is part of the Austrian Raiffeisen banking group. The basic principles governing this group are derived from the philosophy of Friedrich Wilhelm Raiffeisen, who felt that all economic activities should be based on social solidarity, self-help and sustainability.

RBI and its associated companies forming the RBI Group are major economic players in Austria and many other countries in which they conduct business. We are committed to sustainable corporate management and to the social responsibility that goes with it. Our role in the business world is characterised by responsibility towards our customers, employees, and shareholders, as well as society in its entirety.

The RBI Group Code of Conduct defines the basic values and forms the foundation of the Bank’s corporate culture that is consistent with the law and is based on ethical principles. The RBI Group Code of Conduct ensures that our behaviour in business dealings and ethical matters is in compliance with the highest standards, which are based on the following values:

• customer focus
• professionalism
• quality
• mutual respect
• initiative
• team work
• integrity

All Raiffeisen Group values listed are based on the principle of good corporate governance.

All Marketing and Public Relations activities of Raiffeisenbank Austria d.d. are performed in accordance with the guidelines specified in the RBI Code of Ethics and the "ICC Consolidated Code of Advertising and MarThe Croatian translation of the entire Code can be downloaded from the website of ICC Hrvatska.