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Private Individuals
mojaRBA Internet Banking
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Fina Certificates
Documents
Private individuals
Business entities
pdf
Interest and fee calculation rules
(811 KB)
pdf
Depositor information sheet
(113 KB)
pdf
Client order execution policy
(475 KB)
Fees
Transaction fees for Private individuals
pdf
Transaction fees for Private individuals
(606 KB)
Excerpt from Decision on RBA services fees
pdf
Excerpt from Decision on RBA services fees
(594 KB)
Brokerage and Custody fees
pdf
Brokerage and Custody Fees
(174 KB)
Premium Brokerage and Custody fees
pdf
Premium Brokerage and Custody Fees
(197 KB)
Extract of the Decision of interest rate
pdf
Extract of the Decision of interest rate
(185 KB)
pdf
Tariff of fees for eBroker service
(35 KB)
General Terms and Conditions
General terms and conditions for issuance and use of personal Mastercard and Visa credit card
pdf
General terms and conditions for issuance and use of the personal Mastercard and Visa credit card
(195 KB)
General terms and conditions of RBA packages
pdf
General terms and conditions for RBA Packages
(180 KB)
General terms and conditions of term savings of private individuals
pdf
General Terms and Conditions of Terms Savings of Private Individuals
(156 KB)
General terms and conditions for one-time payment transactions
pdf
General Terms and Conditions for One-Time Payment Transactions
(96 KB)
General terms and conditions of brokerage and custody service
pdf
General terms of brokerage and custody service
(835 KB)
General terms and conditions for the RaiConnect service use
pdf
General terms and conditions for the RaiConnect service use
(2 MB)
General terms for use of the RBA eBroker service
pdf
General terms for use of the RBA eBroker service
(200 KB)
pdf
Details of Changes to the General Terms and Conditions of Term Deposits of Private Individuals
(96 KB)
Cut-off times
pdf
Cut-off times for execution of payment transactions for private individuals
(152 KB)
pdf
Time schedule for custody instruction delivery
(116 KB)
Forms
pdf
Request for contracting data change cancellation of service.pdf
(398 KB)
pdf
Complaint form
(312 KB)
pdf
Due diligence questionnaire PI with registered business activity
(1 MB)
pdf
OIB Power of Attorney
(10 KB)
pdf
Request to determine and assign OIB
(143 KB)
pdf
Self certification
(123 KB)
xlsx
Application data and required additional tables
(809 KB)
pdf
Custody instruction
(519 KB)
Manuals and instructions
pdf
Entry of instruction for custodian bank manual
(1 MB)
pdf
eBroker user manual
(1 MB)
pdf
Instructions for DIREKT Internet banking for private individuals
(1 MB)
pdf
Instructions for splitting transactions into installments
(288 KB)
pdf
Instructions to complete the Power of Attorney and Request to obtain OIB
(48 KB)
pdf
W-8BEN
(66 KB)
pdf
W-9
(137 KB)
pdf
W8-BEN-E
(307 KB)
Interest rates
pdf
Interest rates for term deposits for private individuals
(105 KB)
pdf
Interest rates on sight deposits for private individuals
(87 KB)
pdf
Interest rates of term deposits of private individuals that are no longer offered
(222 KB)
Other documents
pdf
Information to customers on steps required in account transfer service
(93 KB)
pdf
Market list
(319 KB)
pdf
Client Sustainability Leaflet
(322 KB)
pdf
DCC list of currencies
(231 KB)
pdf
How to file a complaint
(218 KB)
pdf
Sustainability risk integration into the investment advisory process
(127 KB)
pdf
Your rights when making payment in Europe
(333 KB)
pdf
Terms and conditions on investment advisory services
(193 KB)
pdf
Information for investors
(485 KB)
pdf
Information on transaction clearing
(366 KB)
pdf
Overview of Key Information for Business Entities
(72 KB)
pdf
Documents required for opening the RBA transaction account residents
(89 KB)
pdf
Documents required for opening the RBA transaction account non residents
(78 KB)
pdf
Agreement on RBA transaction account
(3 MB)
Cut-off times
pdf
Cut-off times for execution of payment transactions for business entities
(125 KB)
General terms and conditions
pdf
General Terms and Conditions for Business Mastercard Credit Card Issuance and Use
(207 KB)
pdf
General Terms and Conditions for Issuance and Use of Business Mastercard Revolving Credit Card
(158 KB)
pdf
General Terms and Conditions for the Use of RBA DIREKT Services for Business Entities
(250 KB)
pdf
General terms and conditions for transaction accounts of business entities
(522 KB)
pdf
General terms and conditions of credit and documentary business transactions with business entities
(223 KB)
pdf
General Terms and Conditions R-Flex
(182 KB)
pdf
General Terms for Business Mastercard Credit Card Issuance and Use per Agreement
(215 KB)
Fees
pdf
Brokerage and Custody fees legal entities
(191 KB)
pdf
Card banking fees for business entities
(113 KB)
pdf
Excerpt from the Decision on service fees for foreign exchange trading transactions using Markets
(487 KB)
pdf
Extract from decision on service fees for business entities
(305 KB)
pdf
Tarrif for acceptance of card products at sales venues
(91 KB)
pdf
Information to Clients Business Entities on the Principles of Determining and Calculating Interests and Fees in Transaction
(118 KB)
pdf
Decision on Service Fees Point A General Provisions
(109 KB)
Forms
pdf
Application for contracting BMC account balance and billing statement via internet banking
(608 KB)
pdf
Application for financing
(1 MB)
pdf
Application for issuance of guarantee
(26 KB)
pdf
Application form for RBA eBroker service for business entities
(101 KB)
pdf
Application for the use of RBA iDIREKT service
(877 KB)
pdf
Contracting Changing Cancelling an RBA service
(2 MB)
pdf
RaiConnect application contracting adding change cancellation
(385 KB)
pdf
Request for contracting Financing service
(286 KB)
pdf
Change of authorisation
(780 KB)
pdf
Change of information regarding business entity
(525 KB)
pdf
Change of information regarding business relationship account
(887 KB)
pdf
Customer Information private individual
(132 KB)
pdf
Due diligence questionnaire business entities
(898 KB)
pdf
Due Diligence questionnaire state local regional administration international missions and organisations
(898 KB)
pdf
Registration of stamp change
(243 KB)
pdf
Signature registration for the purpose of business relationship with RBA
(540 KB)
pdf
Statement one time crafts HROK
(107 KB)
pdf
Statement recurring crafts HROK
(111 KB)
pdf
Supplement I to Due diligence questionnaire business entities
(805 KB)
pdf
Supplement II to Due diligence questionnaire business entities
(213 KB)
Manuals and instructions
pdf
Manual for RBA mBIZ service for business entities
(2 MB)
pdf
iDIREKT Internet banking for business entities manual
(4 MB)
pdf
Instruction on the contents and use of standardized payment orders HUB 3 and HUB 3A in payment transfers
(57 KB)
pdf
Instructions for electronic signature validation of Solvency statement document received via e mail
(385 KB)
pdf
Instructions for QSCD device
(2 MB)
pdf
Instructions for remote certificate renewal
(366 KB)
pdf
Instructions for Signergy application installation
(235 KB)
pdf
R-Flex manual
(3 MB)
pdf
SCT Implementation Guidelines pain 001
(730 KB)
pdf
Standard Settlement instructions for FX and MM
(109 KB)
pdf
Basic Operating Rules for SEPA Files With Batch Booking Group of Orders
(99 KB)
Formats
pdf
New format for delivery of statements by electronic media HUB 3
(119 KB)
pdf
New format of bulk payment order in electronic form HUB 3
(150 KB)
pdf
New format of XML statements
(248 KB)
Other documents
xlsx
Additional data for investment
(43 KB)
pdf
Business MasterCard credit card documentation list.pdf
(161 KB)
pdf
Depositor information sheet
(111 KB)
pdf
External purpose codes list
(57 KB)
pdf
General Information of Insurance Intermediary
(206 KB)
pdf
IGP intergroup payments list of banks
(172 KB)
pdf
Indicative Custody Offer for Remote Members
(83 KB)
pdf
Information on the insurance product of UNIQA for Bank credit card user insurance
(279 KB)
pdf
List of principal foreign correspondents
(90 KB)
pdf
Order for cash withdrawal or deposit
(64 KB)
pdf
Order for foreign currency payments
(17 KB)
pdf
Order for purchase or sale of foreign currency
(56 KB)
pdf
Supplement 1 to Agreement
(1 MB)
pdf
Supplement 2 to Agreement
(807 KB)
pdf
Terms and Conditions for Bank Credit Card User Insurance
(90 KB)