Poslujte učinkovito bez dolazaka u poslovnicu: Internet banking for small businesses and entrepreneurs
Focus your time on growing your business and we will support you!
Manage the financial operations of your small enterprise or craft business in a modern and efficient way with internet banking. Customize the service to your needs and simplify your business operations, saving time and reducing visits to the branch.
Efficient management of financial operations
Control the cash flow of your business, prioritize payments and benefit from lower fees.
Access information 24 hours a day
Information about the balance of your transaction accounts is available to you anytime and anywhere.
Simpler business operations with government authorities and public services
By using the Fina certificate on authentication devices, you are enabled to access B2G (Business to Government) services.
Description of functionality
Fees
Monthly fee for RBA internet banking | 4.00 EUR per account |
Fee for RBA internet banking in FlexiBIZ business packages | no fee |
Fee for RBA internet banking on the FlexiBIZ savings account | no fee |
USB device or SmartCard with FINA certificate (issuance of a new device or replacement of the existing one due to data changes or certificate expiration) | 26,54 EUR |
Issuance of an additional card reader | 13,27 EUR |
An overview of all fees is available in the document Extract From Decision on Service Fees – for business entities.
How to arrange the use of services?
You can set up internet banking at an RBA branch immediately when opening a transaction account.
Electronic communication with state administration bodies and public services: B2G services
B2G services represent a set of electronic services from Fina, state administration and public services available via the Internet, which business entities use with devices (ActivKey USB device or Smart Card) on which Fina certificates are stored. B2G services include Fina e-services and e-services of state administration and public services, where Fina charges a fee for the use of Fina e-services.
Fina e-services
e-services of state administration and public services
Services of the state administration and public services are free of charge. A prerequisite for accessing the services is possessing a Fina certificate.
For more detailed information about B2G services, usage conditions and fees, please visit the Fina website.
FAQ
Find answers to the most frequently asked questions.
You can contract RBA internet banking for business entities by completing the form. The form must be certified by the company's representative and the user of the USB device with a certificate. RBA internet banking with authorization functionality can only be contracted for individuals who are authorized to manage the funds in the account. The representative and the user must be identified by the bank, whereby the bank identifies natural persons by inspecting a valid identification document in their physical presence. The original form must be submitted in person or by mail to the nearest branch of the bank.
Send an inquiry to the e-mail address kc.tehnicka-podrska@rba.hr.
When there are less than 30 days until the expiration of the FINA certificate, a notification will appear during the internet banking login process, directing you to the certificate renewal procedure.
We cannot unlock the token based on telephone identification of the client; therefore, it is necessary to visit the bank branch with the device – the token (the person authorized to represent).
We kindly ask the certificate holder to submit an inquiry to the e-mail kc.tehnicka-podrska@rba.hr.
To unlock the USB, it is necessary to use the unlocked code generated during the download of the FINA certificate to the device. In case the unlocked code was not saved, it is necessary to contact the branch for the issuance of a new device.
Please contact the bank branch for the issuance of a new device. When the FINA certificate has expired, it is necessary to request a new USB device with the FINA certificate, or to re-contract the use of RBA internet banking, which is charged as the issuance of a new device.
Your statements are available through RBA internet banking for up to 18 months from the statement creation date and you are required to download them within this period. After the mentioned period expires, you can request the statements through a written request for a subsequent issuance of the statement. Reissuance of statements based on a request is calculated and charged according to the currently applicable Extract from Decision on Service Fees – for business entities.
Payment orders and transactions are executed according to the Time Schedule for Execution of Payment Transactions for Business Entities.
Useful documents
Find useful contracting documents and useful information.
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