Make simple business possible: RBA business account

Before depositing the share capital and in order to receive detailed instructions for the deposit, it is necessary to submit a copy of the company's founding act to the bank (either in person or via e-mail).

The account can be opened in the presence of an authorized representative, in accordance with the information from the relevant registry, upon presenting the original documents listed in the Documentation List for Domestic Business Entities and the Documentation List for Non-residents. In addition to the registration documentation, it is necessary to complete the standardized forms provided by the bank for opening an RBA transaction account.

Shorten the process of opening a business account by filling out the online application before visiting the branch and request it online!

The registration of a new signatory/removal of a signatory on the transaction account is carried out based on the Change of Authorization form and the signatory's identification. The signature registration can be done at any RBA branch and personal identification of the person for whom the signature is being registered is required by viewing the original personal identification document. The “Signature Registration for the Purpose of Business Relationship with RBA” form must be completed if the authorized person has not alreadyfilled out and submitted the form.

Cash deposits can be made at ATMs with deposit functionality. Find the locations of deposit ATMs here.

You can request the BON2 form via internet banking, in person at the bank branch or by sending a request to the bank (by mail, e-mail or fax). The request can be made by the company representative or the signatory on the account.

The document Extract from Decision on Service Fees – for business entities contains all the fees that the bank charges for transactions on the account.

To close an RBA transaction account, it is necessary to submit the “Account Closure Request” signed by the authorized representative(s) in original to any RBA branch. To initiate the account
closure process, it is necessary to ensure there are sufficient funds in the account to cover the fee. The fee amount is determined by the Extract from Decision on Service Fees – for business entities. Furthermore, upon closing the account, the calculation of any remaining fees that have not been settled will be initiated. Therefore, it is necessary to ensure there are sufficient funds
in the account to cover these costs. The remaining balance will be transferred to the account specified in the Account Closure Request.

Subsequent delivery of statements can be requested through a request in free form, signed by the authorized representative(s). The request can be submitted in person at the bank branch or sent by mail, fax or e-mail. A fee is charged for this service in accordance with the Extract from Decision on Service Fees – for business entities.

A person who is not an authorized signatory on the account can request a debit card by submitting the Change of Authorization and Signature Registration for the Purpose of Business Relationship with RBA forms.
The Change of Authorization form must be signed by the authorized representative(s) in two original copies (the form should only be completed in the fields “Authorized Person – Name and Surname” and “OIB,” as well as the “Mastercard Business Debit Card” section).
The Signature Registration for the Purpose of Business Relationship with RBA form must be completed by each natural person associated with the business entity if the form has not been previously submitted in earlier business relationships with the bank (two original copies signed by the person for whom the card is being requested).
You can bring the forms in person or send them by mail to the nearest RBA branch.
The bank needs to identify the individuals for whom the card is being requested by reviewing the original identification document in the presence of the specified person. If the person is unable to be personally identified at the bank in Croatia, identification can be done by a public notary (in Croatia or abroad) or through one of the network banks (members of the RBI group), for which prior agreement is required to define the identification procedure.
A fee is charged in accordance with the Extract from Decision on Service Fees – for business entities. The card and PIN are sent by mail (the card via registered mail) within a span of seven working days.

Batch booking refers to a method of debiting the payer's account by submitting a group of payment orders. In batch booking, individual payments are not visible to clients on the bank statement, only the total amount is shown. This enables the protection of the confidentiality of data regarding personal income and other payments to employees. For details on the rules for creating and processing a SEPA file with a Batch Booking group of transactions, please read here.